Privacy Policy — Alex'n'Friends
Last updated: April 2026
Alex'n'Friends (CORALIA BETZOU, 19A KAPNIKAREAS, ATHENS, 056439150, KEFODE ATTIKIS) respects your personal data and complies with EU Regulation 2016/679 (GDPR) and applicable Greek law. Any collection, processing, or storage of your personal data is carried out in accordance with the law.
Personal information is collected on this website only when you voluntarily provide it for the purposes described below. Your data is shared only with the parties strictly necessary to fulfil those purposes. You may exercise your data rights at any time by contacting us at info@alexandfriends.gr.
What Personal Data We Collect and Why
The website can be browsed without providing personal information. Data is collected only when you voluntarily supply it for the following purposes:
Online purchase — To confirm your order and deliver your digital files, we collect your email address. If you request a business invoice we also collect your company name, billing address, and tax identification number.
Payment — Payment is processed securely by Viva Payments S.A. Card details are entered directly on Viva's page and are never stored by Alex'n'Friends.
Communications — If you contact us by email, we retain your message and email address solely to respond to your enquiry. No marketing emails are sent.
Cookies
Cookies are small text files stored by your browser that help the website function correctly and recognise your preferences each time you return to it.
This website uses three types of cookies:
Functionality cookies — enable the secure delivery of purchased content. These cookies do not collect information about visitors that could be used for marketing purposes.
Advertising cookies — enable the display of advertisements relevant to the visitor's interests. These are placed by Google AdSense (see Advertising section below).
Statistics cookies — measure visitor traffic and help us improve the site's content and user experience. These cookies do not collect information that could be used to identify individual visitors.
You can modify your browser settings to block some or all cookies. However, blocking certain cookies may prevent parts of the website from displaying or functioning correctly.
Embedded Content from Other Websites
Pages on this site may include embedded content from third-party services. Such content behaves as if you had visited those third-party websites directly, and those sites may collect data about you, use cookies, and monitor your interaction with the embedded content.
Analytics
Alex'n'Friends allows Google to use analytical cookies to collect anonymised information about how visitors use the site. This information is used to improve the site's content and performance and is not used to identify individual users.
Advertising
Alex'n'Friends uses Google AdSense to display advertisements on this website. Google and its advertising partners use cookies to serve ads based on your prior visits to this and other websites. This means that Google collects data about your visit and uses it for its own advertising purposes, including personalised ad targeting.
You can opt out of personalised advertising by visiting Google's Ad Settings. You may also control advertising cookies through your browser settings.
Who We Share Your Data With
Alex'n'Friends will not provide your personal details to third parties without your consent, except in the following cases:
- Viva Payments S.A. — to process your payment securely (see Viva Payment's own Privacy Notice).
- Tax document provider — to issue invoices and receipts as required by Greek tax law.
- Email service provider — to send your order confirmation and download links.
- Google — anonymised traffic data for analytics; visit data for advertising purposes.
- When ordered to do so by a court or governmental authority.
How Long We Retain Your Data
- Email address and order details — retained only for as long as necessary to deliver your files and resolve any issues.
- Invoices, receipts, and accounting records — retained for ten (10) years as required by Greek tax law.
- Enquiry emails — retained until your query is resolved, then deleted.
- Analytics data — anonymised and aggregated; retained according to Google's standard settings.
What Rights You Have Over Your Data
You may exercise your rights of access, rectification, erasure, restriction, portability, and objection at any time by contacting us at info@alexandfriends.gr. We will respond within thirty (30) days.
You may also unsubscribe from any commercial communications at any time.
If you consider that the processing of your personal data is unlawful, you have the right to lodge a complaint with the Hellenic Data Protection Authority (ΑΠΔΠΧ), Kifissias 1–3, Athens — www.dpa.gr. We encourage you to contact us first.
Where We Send Your Data
Visitor comments and enquiries may pass through automated spam detection services. Payment and invoice data is processed by our service providers operating within the EU. Analytics and advertising data is processed by Google.
Changes to This Policy
We reserve the right to update this Policy at any time. The current version is always available on this page. Continued use of the website following any update constitutes acceptance of the revised Policy.
For all privacy enquiries: info@alexandfriends.gr